Have you ever gotten the above email?
oh yeah more times then i care to count
What did you do about it?
Didn't sugar coat anything either i did know about it and forgot to add that person to the email or i didnt know anything about it and will straight up say it.
How did you fix the issue?
looking into the issues on forums or threads like this to see if anyone else has had the same issues before i beat myself up and try to fix it. usually i use google, bing, and yahoo and see who has the best answers or fixes. if nothing i'll just work it out from the dumbest thing it might be to the hardest thing it will be.
Were you scrambling to prove you didn't drop the ball?
forget that i screwed up ill be the first to say it like i said before i dont sugar coat it. if i missed it then its on me but i also dont like the blame game so if i didnt do it and find out who did it ill just ask that group/team if they did it and if they say no and i can prove it ill show them but thats as far as it will go if they dont want to fess up then whatever just dont ask me to help you out a bind that you messed up and want my knowledge.