Re: Do We Need A Medic For Trouble Tickets?
I started my post-military career in desk-side support and have steadily moved through the ranks throughout the years. I can agree 110% that the main problem plaguing anyone from Tier II/III is the...
View ArticleRe: To Log Or Not To Log: That Is The Question
While I really hate to admit it, one of the most seamless logging situations I have encountered was when a CIO told the entire IT staff of a nationwide company that the security officer had the final...
View ArticleRe: Access Points on Down Status
This may work for you. It works for our Aruba controllers with thin APs. Create an Advanced SQL report in Report Writer. Add this SQL. Set ParentID and Available fields in Field formatting to Hidden...
View ArticleRe: on-call recurrance
Try making the end date YEAR at some point in the future. e.g. On Call: 1/1/2014 to 1/8/2100.See the example below.
View ArticleRe: Access Points on Down Status
Hi rgward,In my NetPerfMon DB I didn´t found Wireless_AccessPoints_View and Wireless_Controllers tables.
View ArticleRe: Help with 'Reporting' in Patch Manager
For referrence:To access the data in a report, run the Basic Registry Information report from the Computer (Registry Information) report category, and filter on the appropriate values in the "Registry...
View ArticleRe: Access Points on Down Status
Wireless_AccessPoints_View is a NPM View (not a table) and Wireless_Controllers is a NPM table.
View ArticleVariables in Scripts
Not sure if I'm missing something, but wondering if it's possible to use Alert type variables within scripts. I have quite a few F5 devices that I want to script UCS backups on, but need each filename...
View ArticleRe: Display all computers that do not have a particular program
Unfortunately this type of logic is not possible with Patch Manager because it is impossible to filter on non-existent data. The inventory captures what isInstalled. The best option you can work from...
View Articleon 5.7, why is it when I clone a filter, it works but when I create the exact...
I'm new to LEM, but I was trying to create a filter and it was not populating. I figured I had a logic error, so I started from scratch with a basic security alerts filter. Still nothing. Then I cloned...
View ArticleRe: Process for Updating/Upgrading Orion Products with Additional Poller and Web
no :-( I have NPM, NTA, IPAM, UDT, NCM, with four additional pollers and Failover installed. Our record time for Upgrading one product (NPM) from 10.5 to 10.6.1 is 105 minutes -- we have decided to...
View ArticleRe: Orion SDK Information
I don't know what version of Orion you have, but if you have the latest, with some javascript/jquery you should be able to do a http post to https://<orion...
View ArticleRe: To Log Or Not To Log: That Is The Question
Kurt H You are right. Not only the manpower, but also the resource overhead. The InfoSec folks would tell you that for forensics purposes, critical and warning items are not enough.
View ArticleRe: To Log Or Not To Log: That Is The Question
*smile* Radioteacher You are a lucky one. Everyone wants to works in such a healthy environment.
View ArticleRe: To Log Or Not To Log: That Is The Question
It is separation of duties, part of the ITIL framework. The challenge is the culture change to implement. But if done right allows for the various groups to concentrate on their core strengths and...
View ArticleGold Car Monitoring
Hello all, I am trying to figure out a way to run a report on the current gold car settings on our routers but am striking out. We have a pretty diverse WAN environment ranging from a single T1 to...
View ArticleRe: Re: "Average Response Time & Packet Loss" graph not collecting data for...
Hi dahlellama: how did you add this poller to orion system manager because i didn't find the way to do it. Best regards
View ArticleRe: Compliance Policy Report - Detailed Results
Yes. The trouble is that it just shows there is a violation on one or more of the hundreds of ports. Id like to see a breakdown by exact port not in compliance Edit: I tried using one rule for...
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