Re: Incident Ticketing Intregration with NPM
Hello, I don't know exactly which features are you missing in WHD, however you can also try Alert central at Alert Central - Free Alert Management Software by SolarWinds . The alert/ticket updates...
View ArticleRe: Is there a way to enable Asset Inventory en masse?
I figured out why I'm was not seeing Asset Inventory on all nodes. This is a SAM feature (which we have) and only works with servers from what I gather, not Cisco devices. I was looking for it to be...
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Re: HTTP - Search String being an HTML element
Hey, You are correct this is only a visual bug, seems to behave correctly "behind the scenes" - the component is up/valid. Thanks for raising a ticket. Oli.
View ArticleError: Operation did not occur because no connection (session) exists with...
Getting the following error: Operation did not occur because no connection (session) exists with the target.
View ArticleRe: Orion SDK Information
That's what I figured I'd end up going with (cURL is PHP's main way of executing HTTP Requests) - I just have to figure out how to communicate with the API, heh.
View ArticleRe: Help! How can I make tech assignment a required field before it is...
This would be helpful and I'll add one more - It would be nice to have a way to NOT allow a tech to close or resolve a ticket if the request type is still the default thats assigned when the ticket is...
View ArticleRe: Help! How can I make tech assignment a required field before it is...
I would like the ticket to be automatically assigned to the first technician that adds a note to the ticket outside of the help desk staff.
View ArticleRe: Help! How can I make tech assignment a required field before it is...
Great ideas. Please list them as a feature request here: Web Help Desk Feature Requests
View ArticleRe: Anyone using NCM to manage APC Smart-UPS configs?
I figure it would take just as long to DL and apply the config, as it does to just console in and set the darn thing up.Save your NCM diskspace I say, unless it is endless.
View ArticleRe: Orion SDK Information
curl -v -k -u admin: -X POST -H "Content-Type: application/json" -d @postdata.json https://localhost:17778/SolarWinds/InformationService/v3/Json/Query Where the file postdata.json contains something...
View ArticleRe: Switch Port mapper "Unable to collect ARP Table"
Did you ever get a response to this issue? I am having the same problem.. Thanks,
View ArticleRe: Question about linux template
I had to use a different number in awk to get the free memory value, but here is a workable solution for you: Script argument line bash ${SCRIPT} Body of Script #!/bin/bash memory=`free -m | grep Mem:...
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Re: vCenter versus Orion Cluster CPU?
I'd like to know how this works out byrona and will do some of my own investigation. I have NPM, VMAN, and VCops + vCenter (obviously). Polling interval couldn't miss a peak that wide... unless the...
View ArticleI have several unkown devices showing up. Is there some more information i...
I have several unkown devices showing up. Is there some more information i can get on these like port management or something?
View ArticleRe: I have several unkown devices showing up. Is there some more information...
The unknown object are object that are responding to ping only and cannot be polled thru either SNMP or WMI. If they are windows boxes create a domain user wiuth rights to monitor via WMI. If they...
View ArticleRe: Implementing IPAM: Where to start from and why
sgenius Michal answered the license issue. Implementation wise, the first step for you? Step away from the IPAM console! Okay, seriously, don't just start throwing things in there. From what you...
View ArticleRe: SCCM and WHD integration
Setup --> Assets --> Discovery Connections --> Choose your SCCM connection from the list --> Attribute mapping tab --> click the "edit pencil" --> make your changes --> Save
View ArticleRe: Detailed interface information of all interfaces in one group?
Rob Thanks for the pointer. Page 3, Customizing Your New Multiple Interface Statistics View, bullet 5. Check Multiple Interfaces Chart does not exist in my NPM 10.4 I looked around for it but cant...
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